Many of you may know, how to know your BTCL phone bill from online, who does not know please follow the link http://203.112.222.42/default.html
Here user and password are same and that is your BTCL phone number. From here anyone can find your home address who know your phone number, so please change your password as soon as possible.
Thank you
Wahid
Friday, August 21, 2009
Friday, August 7, 2009
First IP Contact Center in Bangladesh
WARID Bangladesh established first IP Contact Center in Bangladesh.
1. What is Contact Center?
A Contact Center is a central point of any organization from which all customer contacts are managed. Trough Contact Center, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. It is generally a part of company's customer relationship manegement (CRM). Today customers contact companies by calling, emailing, chatting online, visiting websites, faxing and even instant messaging and vice versa.
2. What is IP Contact Center?
Cisco Unified contact center enterprises delivers intelligent contact routing, call traetment, network to desktop computer technology interaction (CTI) and multichannel contact management over an IP infrastructure.
3. Future in Bangladesh.
The South Asia is the most suitable place to establish call center and Bangladesh is the new comer in this sector. But Bangladesh has a great opportunities to progress in the call center industries and the reasons are,
a) Efficient human resource in Bangladesh.
b) For time zone factor America, West Europian and Asia Pacific organizations can enjoy 24 hours customer service round the week.
c)The government of Bangladesh offers the TAX free import policy for the IT sector that will able to create a wide range of opprtunity to establish a contact center.
d) The infrastructure of Bangladesh is very much updated to setup a call center in Bangladesh.
1. What is Contact Center?
A Contact Center is a central point of any organization from which all customer contacts are managed. Trough Contact Center, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. It is generally a part of company's customer relationship manegement (CRM). Today customers contact companies by calling, emailing, chatting online, visiting websites, faxing and even instant messaging and vice versa.
2. What is IP Contact Center?
Cisco Unified contact center enterprises delivers intelligent contact routing, call traetment, network to desktop computer technology interaction (CTI) and multichannel contact management over an IP infrastructure.
3. Future in Bangladesh.
The South Asia is the most suitable place to establish call center and Bangladesh is the new comer in this sector. But Bangladesh has a great opportunities to progress in the call center industries and the reasons are,
a) Efficient human resource in Bangladesh.
b) For time zone factor America, West Europian and Asia Pacific organizations can enjoy 24 hours customer service round the week.
c)The government of Bangladesh offers the TAX free import policy for the IT sector that will able to create a wide range of opprtunity to establish a contact center.
d) The infrastructure of Bangladesh is very much updated to setup a call center in Bangladesh.
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